Terms of Service
It’s Relevant TV™ provides an internet-based video streaming service ("Service") to business clients.
It’s Relevant TV™ is a service owned by It’s Relevant, LLC ("we" or "us" or "our"). Before you can
access our Service, you must read and accept the terms and conditions of this Agreement.
If you register as a subscriber to the Service or you continue to use It’s Relevant TV™ , you agree to
be bound by the terms and conditions of this Agreement. If you do not agree to or cannot comply with
any of the terms and conditions of this Agreement, do not attempt to access or use the Service.
This Service is for the use of approved businesses only and cannot be shared with additional
businesses or locations without the prior permission of It’s Relevant, LLC.
When you subscribe to our Service, we grant you a non-exclusive right, limited in time, to use the
Service on the terms and conditions of this Agreement.
The initial subscription term shall begin on the effective date of your subscription and expire at the
end of the period (number of months) selected during the subscription process ("Initial Subscription
Term"). Your subscription rate for the service level you select is guaranteed to remain unchanged for
the entire Initial Subscription Term. At the end of the Initial Subscription Term your subscription will
change to month-by-month, out-of-contract use. Your billing rate outside of the Initial Subscription
Term will be subject to change based on current billing rates. Your right to use the Service comes
into effect upon your payment of the subscription fee and continues until terminated pursuant to the
terms and conditions of this Agreement.
Description of Service
The Service provides streaming of video news, information and entertainment content to a television
(or televisions) in a business location.
The Service consists of content and material ("Content") which we allow you to display on a television
through our system software ("System"). The Content includes original videos owned and produced
by It’s Relevant, LLC as well as videos licensed by It's Relevant, LLC for distribution on your network.
The System includes all text, photographs, graphics, art work, button icons, audio and/or visual clips,
images, logos, trade marks, internet TV software, remote controls, online dashboards, customization
options, documentation, security strings, passwords, manuals and user guides.
When we refer to the Service in this Agreement, we mean the Content and the System, individually
The Service will only work with the streaming player
or players specified from time to time by It’s
Relevant, LLC. Unless you have paid an equipment
purchase fee, any streaming hardware, cables and
mounts provided to you by us will remain the
property of It’s Relevant, LLC. You are responsible
for the safekeeping of said hardware, providing a
television to display the service, and for any fees
and expenses for Internet in your store location.
Usage Rights and Requirements
The rights granted by this Agreement are for your approved business/location only. Additional
businesses and locations can be granted authorization by contacting your It’s Relevant Sales Agent
or by emailing: firstname.lastname@example.org.
You must not nor encourage or allow any other person to attempt any use of the Service for which
we have not given permission. Such unauthorized use includes but is not limited to downloading,
copying or duplicating the content contained within, and/or attempts to alter, modify, reverse
engineer, decompile, disseminate or disassemble the System for any purpose whatsoever.
Registration and Security
To use the Service, you must register and set up a subscription account with us. You agree to
provide us with registration data which is accurate and up to date. We will use your Registration Data
By using the service you expressly authorize us to publish the name and address of your business,
as well as photographs of the service in place at your location showing that you are using (or have
used) the Service.
As a registered user, you may not:
(a) allow others to use your subscriber name, password or subscription account;
(b) reveal your
password to any of our representatives or agents;
(c) use a subscriber name of another person with the intent to impersonate that person; or
(d) use a subscriber name in which another person has rights without such person's authorization.
Failure to comply with the above is a breach of this Agreement and may result in the immediate
termination of your subscription account.
We charge you a subscription fee to access parts of the Service or the Service as a whole. The
subscription fees are detailed on the subscription agreement that you signed.
We may change our fee structure at any time, however your billing rate will remain unchanged during
your Initial Subscription Term. Any changes in rates will be emailed to you at the email address you
provide in your account information. If you do not wish to accept any change to our fee, you may
contact us and cancel your subscription account. You expressly agree that we are not liable to refund
the full amount or any part of fees or charges paid by you for any reason.
Right to Advertise
We provide a System that allows you to upload images and videos for display on your TV screens.
These images and videos can be used to advertise your own products and services as well as outside brands and
products. You have the right to price and sell these positions in order to make direct revenue from the ad display
service. You keep 100% of the revenue earned from the positions you sell.We reserve the right to place network video
ads in the video area of the screen throughout the day.
Thanks to our Competitive Ad Block® system, the ads will never include any messaging that competes with your
core business. We sell a limited number of these ad positions throughout the network and keep 100% of the revenue
earned from the positions we sell.
Reporting a Service Outage and Downtime Credit
If your service becomes interrupted please notify It’s Relevant as soon as possible so that we may
resolve the problem and remedy the situation.
If we experience an outage of our TV System and are unable to provide primary video content for
longer than a 30-minute period on any single day, we will credit the pro-rated cost of your
subscription for that day to your next bill. We can only provide this credit if we receive notification
from you at the time of the problem.
External issues preventing the delivery of content, including but not limited to your Internet Service
Provider or store’s WiFi network do not entitle you to a credit.
You may cancel your subscription account for any reason at any time by delivering a notice via email
to our Customer Service Depar™ent at email@example.com.
If you cancel your subscription account, we will not charge you for monthly periods beyond the Initial
Subscription Term in the future, and will not refund any remaining portion of your subscription fee or
any other charges or taxes paid by you. Cancellation will take effect at the end of the billing period in
which you deliver notice to us. Upon cancellation, any remaining fees owed for the Initial Subscription Term
must be provided to us by you.
We may terminate your subscription account for any reason at any time.
In the case that we terminate this Agreement, we will:
(a) refund the pro-rata unused balance of the subscription money you have paid us;
(b) recover from you any money which you owe us; and
(c) be regarded as discharged from any further obligations under this Agreement.
If you or we cancel your subscription account, you must immediately cease all use of and access to
the Service and surrender all equipment previously provided by It’s Relevant for delivery of the
You understand and agree that your cancellation of your subscription account is your sole right and
remedy with respect to any dispute with us.
Title, Interest and Intellectual Property Rights
This Agreement does not give you any intellectual property rights in the Service nor does it make you
the owner of the Service and nor does it transfer or assign to you any right, title, interest or other
proprietary rights in the Service. We, and our licensors, retain exclusive ownership of the Service and
all intellectual property rights associated with it. We reserve all rights not expressly granted by this
The contents of the Service are protected by copyright (including as a collective work and/or
compilation) under the laws of the United States of America and are owned or controlled by us, ouraffiliates or the party credited as the provider of the content. You must abide by all additional
copyright notices or restrictions contained in the Service.
We have designed the Service for its presentation in a unique format and appearance to our clients.
Neither you nor any third party shall make use of the Service in any manner that constitutes an
infringement of our intellectual property rights, including but not limited to reverse engineering,
framing, deep linking, downloading or establishing unauthorized links to any part of the Service.
You have no rights to the System or any enhancements or modifications to it. You may not sub-
license, assign or transfer any rights granted by us, and any attempt at such sub-licence, assignment
or transfer is null and void.
Exclusions and Limitation of Liability
To the maximum extent permitted by law, we exclude from this Agreement all warranties,
representations, statements, terms and conditions expressed or implied by law. Our Service is
available to you "as is" and you assume the entire risk as to its quality and performance.
We make no warranty that:
(a) the Service meets your requirements;
(b) the Service can run on your television;
(c) the quality or delivery of the Service meets your expectations.
(d) the Service will be uninterrupted or error-free.
We do not warrant your television or any electrical service or device that our service or supplied
hardware is connected to.
We reserve the right to correct any errors or omissions in the Service. If you rely on the Service and
any materials available through the Service, you do so solely at your own risk.
In no event are we or our officers, directors, shareholders, employees, representatives, parents,
subsidiaries, affiliates, agents or licensors liable under or in relation to this Agreement for any
incidental, indirect, special, economic, consequential, punitive or exemplary loss or damage of any
kind or loss of revenue, profits, goodwill, bargain or opportunities or loss or corruption of data or loss
of anticipated savings incurred or suffered by you whether caused by negligence or otherwise or
whether or not we were aware or should have been aware of the possibility of such loss or damage.
This includes but is not limited to anything that may interfere with or damage the operation of your
television or internet service, content displayed on your screen, and any modification, malfunction,
suspension, discontinuance of or interruption to or of the Service.
Our maximum aggregate liability under or relating to this Agreement in any 12-month period, whether
in contract, tort (including without limitation negligence), in equity, under statute, under an indemnity
or on any other basis is limited to the pro rated annual subscription fee paid by you during that 12-
We may from time to time modify these terms and conditions or any feature of the Service. Such
modification shall be effective immediately upon either posting of the modified terms and conditions
or feature at http://www.itsrelevant.com/retail/terms, as the case may be, or notifying you by email.
You agree to review this Agreement periodically to ensure that you are aware of any modifications.
You are deemed to have accepted this Agreement as modified if you continue to use or access the
Service after the modifications are posted.
We may send you electronic mail for the purpose of informing you of changes or additions to the
Service. We reserve the right to gather and use information about your usage of the Service and
This Agreement constitutes your entire agreement with us. Any prior arrangements, agreements,
representations or undertakings are superseded. Nothing in this Agreement shall constitute or be
deemed to constitute a partnership, joint venture or relationship of principal and agent or any other
fiduciary relationship between us.
In entering into this Agreement, you have not relied upon any warranty or representation in relation to
our Service or us which is not expressly set out in this Agreement and you have relied entirely on
your own enquiries in relation to our Service and us.